IME records review: frequently asked questions
Short version: the answers below are 2 or 3 sentences each, with a link to the page that has the full table or tool. Every number comes from a vendor's own site, captured 2026-11-12.
Limits: We read each vendor's own pages on 2026-11-12 and did not send any vendor a file, so turnaround and quality here are what vendors publish, not what we measured. Prices change; check the source link in each row before you sign.
Choosing between services and software
Should an IME company outsource record prep or buy software?
Outsource when a clinician must read the file before your examiner and 2 to 5 business days is acceptable. Buy software when the same-day file matters more and your examiners will check cited output. Many companies do both; see picks by size.
What does a record prep service add over software?
A person reads the file. NaviCase uses NPs, PAs and physicians in orthopedic or spine practice; LezDo validates AI output with medical and legal staff. You pay for that with days and a higher per-page rate.
Is there software that includes human review?
Wisedocs says each summary is reviewed by a medical expert. LevelShift sells QC of AI output as a separate service.
Turnaround and cost
What is a normal turnaround for outsourced IME record prep?
Published standards run 24 to 48 hours (TransDyne), 48 hours (LezDo), 5 business days (NaviCase) and 1 week (Medico Legal Request). Rush costs 20% to 50% more where it is priced.
What does IME record prep cost per page?
Services that publish prices charge $0.20 to $0.75 a page, with minimums. Software runs $0.008 to $0.17 a page depending on plan and commitment. The calculator applies each price rule to your volume.
Are duplicate pages billed?
Often yes. OctopusLM bills uploaded pages and suggests removing duplicates first; NaviCase counts every page of every readable file. Medrecords AI does not charge exact duplicates. Ask every vendor.
What minimums should I watch for?
NaviCase's $150 per file ($500 for IME Report Prep) and LezDo's $4,500 a month on its volume plan below 100,001 pages. Monthly software plans are a minimum in practice, since the fee is due in slow months.
Contracts, privacy and pilots
Do I need a BAA with a record prep vendor?
Ask for 1 before any file moves. Among the vendors we read, InPractice includes a BAA in its standard terms, Dodonai says it signs BAAs for every client, MediScan says BAAs are available, NaviCase signs where required, and Medrecords AI signs at signup.
How should we test vendors before committing?
Send the same 3 closed files to 2 or 3 vendors on the same day, time the delivery, and score each output with the 12-point intake checklist. Then compare the invoice with the published price rule.
What is the single most important check on a deliverable?
Open 10 cited pages and confirm each says what its entry says. If the citations fail, every entry has to be re-read at the source.
About this site
Who publishes Best IME Records Review?
Medrecords AI, which makes 1 of the 19 options compared. See about and the conflict rules.
How current is the data?
Vendor pages were read on 2026-11-12 and are rechecked at least every 45 days. Each table row shows its own capture date.